This Terms of Service was last updated on January 1, 2025.

Terms and Conditions

1. Introduction

Welcome to ldleader.com (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of our Website, services, and offerings. By accessing or using the Website, you agree to comply with these Terms. If you do not agree, you must not use the Website.

2. Definitions

• “Website” refers to ldleader.com, including all its pages and subdomains.

• “Services” refer to psychometric assessments, comprehensive reports, advisory sessions, and related offerings provided through the Website.

• “User” refers to anyone accessing or using the Website or Services.

• “We,” “Us,” or “Our” refers to the owners and operators of ldleader.com.

3. Eligibility

You must be at least 18 years of age to use this Website and its Services. By using the Website, you represent and warrant that you meet these eligibility requirements.

4. Services

4.1 Assessments and Reports

We offer psychometric tests, including the Big 5, EQ, PPT, MLQ, FIRO-B, TAT, and SE LOC assessments, to provide personalized reports. These reports are intended to enhance self-awareness and support leadership development.

4.2 Advisory Sessions

Advisory sessions are conducted by experienced leadership developers based on the results of your assessments.

4.3 Free Assessments

We may offer free assessments, such as the Big 5 Personality Test, as an introductory service. Availability is subject to change.

5. User Obligations

5.1 Accurate Information

You agree to provide accurate and complete information when registering for an account or completing assessments.

5.2 Personal Use Only

The Services are for personal use only. You may not sell, distribute, or share the content or reports generated through the Website.

5.3 Compliance with Laws

You agree to use the Website and Services in compliance with all applicable laws and regulations.

6. Payment and Refunds

6.1 Payment

Some Services may require payment. All fees are disclosed prior to purchase, and payments are processed securely via our payment gateway.

6.2 Refund Policy

All purchases are non-refundable, except in cases of double charges or technical errors. Refund requests must be made within 7 days of the transaction by contacting our support team at support@ldleader.com.

7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, and software, is the property of ldleader.com and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute any part of the Website without our written consent.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you agree to our Privacy Policy.

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of the Website or Services. All reports and advisories are provided for informational purposes only and should not be considered as professional, medical, or legal advice.

10. Indemnification

You agree to indemnify and hold ldleader.com, its affiliates, and employees harmless from any claims, damages, or expenses arising out of your use of the Website or Services, violation of these Terms, or infringement of third-party rights.

11. Termination

We reserve the right to terminate your access to the Website or Services at any time, with or without notice, for any violation of these Terms.

12. Amendments

We may update these Terms from time to time. Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Karnataka, India. Any disputes arising from these Terms shall be resolved exclusively in the courts of Karnataka, India.